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This website is maintained and operated by Ebankdigital Payments LTDA.

We collect and use some personal data that belongs to those who use our website/application. In doing so, we act as the controller of this data and are subject to the provisions of Federal Law n. 13.709/2018 (General Law on Personal Data Protection - LGPD).

We take care of the protection of your personal data and, therefore, we provide this privacy policy, which contains important information about:

  • Who should use our website

  • What data we collect and what do we do with it;

  • Your rights in relation to your personal data; and

  • How to contact us.



    1. Previous User Information

1.1.  Users are aware that the wallet is centralized so that only Educacoin assets can be stored.

1.2.  Educacoin's platform is not a broker (Exchange) so it is not responsible for the destination of assets allocated in the user's portfolio.

1.3.  The Educacoin platform offers its users the service, through the internet, through which they have access to information.

1.4.  The advance of operations with digital currencies, cryptocurrencies, and new application modalities that arise in Brazil with the technology have led the Central Bank (BC) and the Securities Commission (CVM) to issue simultaneous alerts about the operations. The two main regulatory and supervisory institutions on securities and currency use in Brazil issued statements pointing out “risks” both in the purchase and sale of currencies and in the adhesion to the supply of currencies, similar to what is done with shares on the stock exchange. BC and CVM list everything from loss of capital, use for illicit purposes, such as money laundering, and high volatility, in addition to associating with pyramids, which are based on a network of participants with promise of gains.

1.5.  Both bodies warn against the lack of guarantee on the amounts invested, which can lead to the loss of all capital. They also cite the risk of use in illicit businesses. The CVM listed the dangers to those who operate with cryptocurrencies, including money laundering and pyramids, cyber attacks and high asset volatility. “Companies that trade or store so-called virtual currencies on behalf of users, natural or legal persons, are not regulated, authorized or supervised by the Central Bank of Brazil”, warns the bank.

1.6.  Considering the growing interest of economic agents (society and institutions) in so-called virtual currencies, the Central Bank warns that these are not issued or guaranteed by any monetary authority, so they have no guarantee of conversion to sovereign currencies, nor are they backed by assets real of any kind, leaving all the risk with the holders”, says BC's communiqué 31,379. “Its value derives exclusively from the trust given by individuals to its issuer”, completes the institution. The CVM followed a similar line, admitting that it follows “technological innovations in the global and Brazilian financial markets” and that it seeks to understand “the associated benefits and risks.

1.7.  When proceeding and using the platform, the user is aware of the information provided above, as well as the risks involved in transactions involving digital assets.




     2. Data we collect and reasons for collection


Our platform collects and uses some personal data of our users, in accordance with the provisions of this section.


  • Full name

  • CPF

  • Email address

  • Passport number

  • Telephone


2.1.  Access. To access the Educacoin platform and use its features, you need to register. To register, you will provide us with personal information as described in our Privacy Policy.



2.2.  Age of Use. As we do not request any kind of documentation to open the account and it is under the customer's full responsibility, we do not stipulate a minimum age. But if the Educacoin Platform detects any account made from false information, for example, irregularity in the data filled in, this account will be automatically deleted. And if necessary, user documentation will be requested.



2.3. The collection of these data takes place at the following times:


  • When the user registers or accesses our platform or application. The same applies at the time of payment or purchase.


The data provided by our users is collected for the following purposes:


  • Gain access to your information within the platform or app.

  • So that the user can purchase our products. The same applies when carrying out recharges.

  • So that the user can contact our SAC.


2.4. sensitive data

Sensitive data from our users will not be collected, thus understood as those defined in arts. 11 et seq. of the Personal Data Protection Act. Thus, there will be no collection of data on racial or ethnic origin, religious conviction, political opinion, affiliation to a union or organization of a religious, philosophical or political nature, data relating to health or sexual life, genetic or biometric data, when linked to a natural person.


2.5. Cookies

Cookies are small text files that are automatically downloaded to your device when you access and browse a website. They basically serve to identify devices, activities and user preferences.

Cookies do not allow any file or information to be extracted from the user's hard drive, and it is not possible, through them, to access personal information that did not come from the user or the way he uses the site's resources .


The.  Website Cookies

Website Cookies are those sent to the user's computer or device and administrator exclusively by the website.

The information collected through these cookies is used to improve and personalize the user experience, some of which can, for example, be used to remember the user's preferences and choices, as well as to offer personalized content.

B.  third party cookies

Some of our partners may set cookies on the devices of users who access our website.

These cookies, in general, are intended to enable our partners to offer their content and services to the user who accesses our website in a personalized way, by obtaining navigation data extracted from their interaction with the website.

ç.  Cookie Management


The user may object to the use of cookies by the website, by simply deactivating them when he starts using the service, following the instructions below:


When entering the site, the user will have the option to block or allow the use of cookies, simply by selecting the corresponding option in the dialog box (popup) that will be available when accessing. It may happen that when accepting, the popup does not reappear and returns only when the browser is finished.


When disabling cookies, it is important to keep in mind that the user experience may be impaired, as information used to personalize it will no longer be used.


2.4.  Data collection not expressly provided

Occasionally, other types of data not expressly provided for in this Privacy Policy may be collected, provided they are provided with the user's consent, or even if the collection is permitted based on another legal basis provided for by law.


In any case, the data collection and the processing activities arising from it will be informed to the users of the website.


     3. Sharing personal data with third parties


We do not share your personal data with third parties. Despite this, it is possible that we do so to comply with a legal or regulatory determination, or even to comply with an order issued by a public authority.


3.1. How long will your personal data be stored


The personal data collected by the website are stored and used for a period of time that corresponds to what is necessary to achieve the purposes listed in this document and that takes into account the rights of its holders, the rights of the website controller and the applicable legal or regulatory provisions.

Once the periods of storage of personal data have expired, they are removed from our databases or anonymized, except in cases where there is a possibility or need for storage due to legal or regulatory provision.


3.2. Legal basis for the processing of personal data

Each operation for processing personal data must have a legal basis, that is, a legal basis, which is nothing more than a justification that authorizes it, provided for in the General Law for the Protection of Personal Data.

All of Our personal data processing activities have a legal basis, among those permitted by law. More information about the legal bases that we use for operations for the processing of specific personal data can be obtained from our contact channels, informed at the end of this Policy.

     4. How are payments made on the Educacoin platform?


4.1. Means of Payment. Payments made within the application according to the means provided by the platform. According to the configuration performed and payment gateway chosen.

4.2. Price. The price paid by you is final and non-refundable. The Educacoin platform reserves the right to set, remove and/or revise the price for all services or goods obtained through the use of the application at any time.

4.3. Confirmation. The processing of payment information and confirmation of payment will be carried out by third party systems. The amount will only be made available after payment approval, the application being a mere interface between the customer and these systems.

4.4. Term. Payment is processed and cleared within the system after payment is approved, which may vary due to system security.  



     5. Security measures in the processing of personal data


We employ technical and organizational measures capable of protecting personal data from unauthorized access and from situations of destruction, loss, loss or alteration of this data.

The measures we use take into account the nature of the data, the context and purpose of the processing, the risks that a possible violation would generate for the user's rights and freedoms, and the standards currently used in the market by companies similar to ours.

Among the security measures adopted by us, we highlight the following:

  • Password storage using cryptographers.

  • Database access restrictions.


Even if you adopt everything in your power to avoid security incidents, it is possible that there may be a problem caused solely by a third party - such as in the case of hackers or crackers or even in the case of the user's sole fault, which it occurs, for example, when he himself transfers his data to a third party. Thus, although we are, in general, responsible for the personal data we process, we disclaim responsibility in the event of an exceptional situation such as these, over which we have no control.


In any case, in the event of any type of security incident that could generate relevant risk or damage to any of our users, we will communicate those affected and the National Data Protection Authority about what happened, in accordance with the provisions of the General Protection Law of Data.



     6. What are the rights of the Educacoin platform regarding the application?


6.1. Our rights. All rights relating to the Educacoin Platform and its functionalities are the exclusive property of the Educacoin Platform, including with regard to its texts, images, layouts, software, codes, databases, graphics, articles, photographs and other content produced directly or indirectly by the Educacoin Platform (“Educcoin Platform Content”). The Content on the Educacoin Platform is protected by copyright and intellectual property law. It is prohibited to use, copy, reproduce, modify, translate, publish, transmit, distribute, perform, upload, display, license, sell or explore and reverse engineer the Content on the Educacoin Platform, for any purpose, without prior consent and Express from the Educacoin Platform. Any unauthorized use of the Content on the Educacoin Platform will be considered a violation of the Platform's copyright and intellectual property.



      7. Changes to this policy


This version of this Privacy Policy was last updated on: 05/03/2021


We reserve the right to modify these rules at any time, especially to adapt them to any changes made to our website, whether by making new features available, or by suppressing or modifying existing ones.


Whenever there is a change, our users will be notified of the change.


      8. How to contact us


To clarify any doubts about this Privacy Policy or about the personal data we handle, contact our Personal Data Protection Officer, through one of the channels mentioned below:



Postal address: Avenida Paulista, Nº 37 Cj. 42 - Bela Vista - São Paulo - SP, CEP: 01311-902.

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